Journey to Activity for Active Lives

In August 2023, coinciding with the International Blind Sports Association World Games, we proudly presented the ‘Accessibility and Disability Support across the Leisure and Fitness Sector’ report. This comprehensive study highlights the challenges on the initial journey to activity and delves deep into the state of our nation’s leisure centres and their commitment to serving the needs of blind and partially sighted patrons.

The report identified specific actions that leisure and sports centres should implement to enhance accessibility across all areas of interaction, both digitally and in-person. As importantly, the reports offer solutions and proactive measures that can drive improvements.

Download the report (Word version)

Read the Executive Summary (Word version)

Read the Executive Summary (PDF version)

We have created a helpful guide to help you improve how you manage enquiries from customers with visual impairment.

Managing enquiries and making the best impression

We have created a helpful guide to help you improve how you communicate with customers with visual impairment.

Communication

We have created a helpful guide to help you improve how you provide accessible social media content for customers with visual impairment.

Social media

If your sport or leisure facility would like to receive free advice on making the journey to activity accessible, please don’t hesitate to contact us at info@pocklington.org.uk or call 020 8995 0880.